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Fast and Simple
All-in-One Desktop Hotel Management System in Ghana

eZee FrontDesk hotel software is a modern hotel solution in Ghana that has a whole range of integrated modules to cover every aspect of property management.

Reservation

 The major modules of eZee FrontDesk Hotel Management Software constitute of Easy Check-in / Check-out, 2 Click guest reservation, Group Management, Housekeeping, Night Audit, Travel Agent, Guest History, Ledger Accounts, and billing with a lot more.

Check Availability

Check Availability for group bookings, individual bookings and all the key information displayed right on the screen for quick decision making and processing.

Search Reservation

Handle all the reservation queries with guest by easily fetching all the reservation details with hotel PMS which combines various filters with all the reservation types giving you the most accurate search result.

Room or Room Type Booking

The system easily facilitates quicker room bookings by allowing you to book by choosing room number, room type or even a combination of the both leaving no room for error during booking process.

Booking Confirmation

The PMS system can send out automated confirmation via Email or SMS to all confirmed bookings. Your staff can even print a hard copy for walk-ins or any guests who requests it.

Guest and Company Profile Management

The comprehensive profile management tool of hotel PMS system lets you access your guests and company information which is displayed in a tidy and easy to understand format.

Instant Multiple Bookings

Create multiple bookings at once, the hotel PMS system will easily allow you to create different bookings including/excluding room types and/or extra add-on as per the different requests and all the bookings can be edited anytime if need be.

Front Desk Operations

All the information is displayed in an easy GUI with organic process flow making your front desk operations more streamlined and efficient.

Check - In

The check-in process is kept simple in the system, allowing you directly check-in walk-in guests effortlessly without crowding up the reception area.

Integration with 3rd Party Software

eZee FrontDesk can be integrated with any system and you can pre-set the setting in the system.

Check -Out

You can process multiple check-outs at one time, split bills and charge towards the room or the guest name, save guest details for future and much more. To make things more convenient, the zero balance check-out feature will not let the process be completed unless the payment is cleared.

Check -Point

During the duration of the stay, guest can use many of the extra services like laundry, room service, minibar, housekeeping service, restaurant and more. Such charges are usually tied directly to the room. The system will not let you check-out the guest, ensuring error free check-out for the hotel as well as the guest.

Generate Electronic Key Card

Generate card key from the system directly for the guests. The property management system will specifically check for the check-in date to check-out date matching with the room allocated.

Live Inventory Update

The live inventory update will sync inventory across a variety of sources, from channels (OTAs), agents, hotel website, emails and walk-ins reducing instances of overbooking and unwarranted communication with guests saving you revenue and time.

Billing

Billing process is straightforward in eZee FrontDesk, few clicks and an accurate tax invoice is generated with all the details of the guest, stay information, numbers of nights and other services rendered. Guests will be further pleased by seeing an accurate breakdown which is easily readable of different taxes levied and discount offered.

Housekeeping

eZee FrontDesk Hotel System will automatically mark the room as "dirty" notifying the housekeeping team. Once the room has been cleaned and updated in the system, the front desk will be able to see the status of the room changing from “dirty” to “clean”, meaning the room is ready to be occupied again.

Guest / Company Profile Management

 The Guest and Company Profile management in eZee FrontDesk Hotel Software stores all the important information of your guests and partner companies which work closely with your hotel. It keeps records of all the activities individually and is divided into easy to understand groups for easy access when you need it. You can even create custom profile as per the requirement.

Check Availability

Check Availability for group bookings, individual bookings and all the key information displayed right on the screen for quick decision making and processing.

Booking Confirmation

The PMS system can send out automated confirmation via Email or SMS to all confirmed bookings. Your staff can even print a hard copy for walk-ins or any guests who requests it.

In House Operations

All the information is displayed in an easy GUI with organic process flow making your front desk operations more streamlined and efficient.

Housekeeper Manager

Your Hotel Manager will be able to create tasks according to room types and area. Once that is done, the tasks can be assigned to the team individually by a simple drag and drop user interface and even allow to add special comments if any.

Maintenance

The dedicated maintenance module gives you a bird eye view of the hotel’s equipment and their maintenance status. The system keeps track of all the equipment, stock of spare parts and maintenance work.

Back Office Operations

User Roles and Access Rights

In eZee Hotel Software, access to different features and information can be controlled by associating appropriate Roles to users. User profiling allows you to give access to the user by selecting the specific rights/privilege. Users will only be able to access those operations which are defined in their user role as per your configuration.

Night Audit

Night Audit process in eZee FrontDesk is done with a single click, which automatically puts together the summary of the day’s activities for verification. The management and accounting team will get a complete picture of the previous day, making it easy for evaluation.

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