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CRM

Improved Sales. 

Lasting Relationships. 

Faster Growth.

Transform your business with the world’s favorite customer relationship management software.

Zoho CRM is one of the leading Customer Relationship Management Systems in Ghana and globally that empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.

Constellation Research's Best Enterprise Software Vendor


Zoho has been recognized for its innovation, relentless focus on re-invention, and an ever-expanding portfolio of enterprise-class business applications.

Winner of PCMag's Business Choice Awards for CRM


According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Connect with your customers wherever they are

Multiple channels, one platform for communication
 

Customers have more ways to interact with businesses than ever before. Zoho CRM allows you to connect with your customers through multiple channels, all while centralizing information that empowers your sales team to have contextual, meaningful conversations with your prospects.

EMAILS FROM INBOX TO CRM

Connect your email client and send emails from within Zoho CRM, with the full history of your correspondence with each contact under their record details.

Get detailed reports for emails and email templates on bounce rates, click rates, and even get notifications for every time a prospect opens an email. 

Prioritize emails based on the stages in your pipeline and other special features to get the most out of your interactions.

Secured with POP and IMAP configurations, your emails will not only be safe, they'll only be accessible by the right people, such as sales team managers.

INTEGRATING CALLS AND SALES

Our Phonebridge integration lets you connect Zoho CRM with any of our 50-plus telephony partners so you can make calls, log calls, and view customer information all in the same place.

 

Update the call results track the status of your calls, like when a customer doesn't pick up.

You can take notes to help remember conversations and set reminders to follow up with customers.

You also get missed call notifications and call analytics.

Since Zoho CRM is packed with all your sales information, you won't just make calls, you'll be able to have conversations that matter. 

CONVERT EVERY ONLINE INTERACTION INTO A SALE

Connect your social media profiles—like Facebook, Twitter, LinkedIn, and Instagram—so you can monitor conversations about your brand.

 

Zoho CRM lets you search for keywords relevant to your business, and shows if accounts using those keywords are your customers, prospects, or someone new to your business.

 

You can then respond in real time to posts and set up automatic lead generation to save these new contacts in your CRM database. Your social media interactions with each contact are saved so you can track how your customers feel about you. 

Talk to Leads As Soon As They Land on Your Website

Embed live chat on your websites or connect your collaborative chat tools with Zoho CRM to you turn your live chats into sales.

 

When you integrate, you'll know if you're chatting with a prospect or a returning customer, and you'll be able to save these chat transcripts to your CRM.

 

It's easy to convert your live chats into leads, add deals, and create follow-up tasks all from your chat window.

Integrate your calls and sales

Powersoft System

19 Kofi Annan Street

Airport Residential, Accra - Ghana 

+233(0)244144039 | +233(0)204089512  

sales@powersoftsystem.com

www.powersoftsystem.com

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